Are you remembering to focus on the emotional side of change?

In times of change, we find it relatively straightforward to focus on what we want people to ‘Know’ and ‘Do’ as a result of communicating with them. The ‘Feel’ aspect of it can be more tricky - for leaders, this can feel like the ‘messy’ and unpredictable element. Here are a few ideas that might help.

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Are you minding your language when you’re leading change?

Making sure that we use language, words and terminology that people on the receiving end of our communications understand, really helps to drive engagement and support. Words are powerful things, particularly in organisation change. Here are a few reminders to help you mind your language…

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